SENSYX

Questions

Frequently asked

What gases can this detector sense?
The SFD200 detects refrigerants. The SFD201 detects refrigerants and also natural gas, LPG, propane, gasoline vapor, alcohol and other combustible gases.
What should I do before using it?
Switch it on in clean, calm air away from the leak, so it zeroes on clean air, and let the 30-second countdown finish.
Does the sensor need conditioning?
Yes. Running it in clean air for several hours improves sensitivity, especially when the instrument is new or has been in storage. This is normal for this sensor type.
Will it tell me which gas it found?
No. It responds to a range of gases and reports concentration, not identity.
How should I store it?
In clean, dry, ventilated air — not in a vehicle. Avoid long exposure to gas, which ages the sensor and reduces sensitivity.

Not reading the way you expect?

Most instruments sent back to us turn out to be working. Pick what the instrument is doing and work down a short list of checks, ordered by how often each turns out to be the answer.

Step-by-step troubleshooting →

Contact us

Please include your model number, where you bought it and the order number, and what the instrument does or does not do. Proof of purchase is required for warranty support — an order confirmation from any retailer is fine.

support@getsensyx.com